Updated on: April 4, 2026

Website: https://kaally.com.au

1. Who We Are Kaally Pty Ltd (ACN: 692 890 225 / ABN: 48 692 890 225) trading as Kaally (formerly Kaakaababy) is an Australian-owned company offering low-tox, eco-friendly baby and family mealtime essentials. Our registered business address is Suite No 1722/17 Gould Rd, Herston, QLD 4006, Australia.

This privacy policy outlines how we collect, use, and protect your information when you interact with our website. We serve customers based in Australia and New Zealand.

2. Personal Data We Collect and Why We collect information necessary to process your orders and improve your experience:

  • Identity & Contact Data: Name, shipping address, billing address, email, and phone number (collected at checkout or via newsletter sign-up).

  • Transaction Data: Details about products you have purchased from us.

  • Technical Data: IP address, browser type, and location data to help with site security and optimization.

3. Cookies & Advertising

  • Account & Preference Cookies: We use cookies to save your login information and screen display choices for a seamless experience.

  • Analytics & Marketing: We use tools like Google Analytics and Google Ads to track site performance and show relevant ads to our visitors. This involves the use of cookies to track your interaction with our site. You can opt-out of Google’s use of cookies by visiting Google’s Ad Settings.

4. How We Share Your Data We do not sell your personal data. We only share information with third-party services strictly necessary for business operations:

  • Payment Processors: (e.g., WooPayments, PayPal, Afterpay) To process your transactions securely.

  • Shipping Platforms: (e.g., Australia Post, Sendle) To generate shipping labels and deliver orders.

  • Marketing: (e.g., MailerLite) Only if you have explicitly opted-in to receive our updates.

5. Data Retention and Security

  • Retention: Transactional data is kept for at least 7 years to comply with Australian tax law (ATO requirements).

  • Security: We use SSL encryption (Secure Sockets Layer) and restricted internal access to protect your data. In the event of a data breach, we will notify you and the OAIC as per the Privacy Act 1988.

6. Your Rights Over Your Data You may request an exported file of the personal data we hold about you or request that we erase any personal data we hold. This does not include data we are legally obliged to keep for administrative or tax purposes.

Contact Us: For any privacy-related inquiries, please contact: Email: hello@kaally.com.au

Address: Suite No 1722/17 Gould Rd, Herston, QLD 4006, Australia

7. Complaints If you have concerns, please contact us at the email above. You also have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.