Updated on: 19 June 2026

Website: https://kaally.com.au

1. Who We Are

Kaally Pty Ltd (ACN: 692 890 225 / ABN: 48 692 890 225) trading as Kaally (formerly KaaKaaBaby) is an Australian-owned company offering low-tox, eco-friendly baby and family mealtime essentials. Our registered business address is Suite No 1722/17 Gould Rd, Herston, QLD 4006, Australia.

This privacy policy outlines how we collect, use, and protect your information when you interact with our website. We serve customers based in Australia and New Zealand.

2. Personal Data We Collect and Why

We collect information necessary to process your orders and improve your experience:

  • Identity & Contact Data: Name, shipping address, billing address, email, and phone number (collected at checkout or via newsletter sign-up).
  • Transaction Data: Details about products you have purchased from us.
  • Technical Data: IP address, browser type, and location data to help with site security and optimisation.

3. Cookies & Advertising

  • Account & Preference Cookies: We use cookies to save your login information and screen display choices for a seamless experience.
  • Analytics & Marketing: We use tools like Google Analytics and Google Ads to track site performance and show relevant ads to our visitors. This involves the use of cookies to track your interaction with our site. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

4. How We Share Your Data

We do not sell your personal data. We only share information with third-party services strictly necessary for business operations:

  • Payment Processors: (e.g., WooPayments, PayPal, Afterpay) To process your transactions securely.
  • Shipping Platforms: (e.g., Australia Post and courier services) To generate shipping labels and deliver orders.
  • Marketing: (e.g., MailerLite) Only if you have explicitly opted in to receive our updates.

5. Overseas Disclosure

Some of our third-party service providers store or process personal information outside Australia. These providers include (but are not limited to) Google (United States), MailerLite (European Union / United States), PayPal (United States), and Afterpay (United States and other countries). By using our website or services, you acknowledge that your personal information may be disclosed to recipients in those countries.

Kaally Pty Ltd takes reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles. Please be aware that overseas countries may not have privacy laws equivalent to those in Australia.

6. Data Retention and Security

  • Retention: Transactional data is kept for at least 7 years to comply with Australian tax law (ATO requirements).
  • Security: We use SSL encryption (Secure Sockets Layer) and restricted internal access to protect your data. In the event of a data breach, we will notify you and the OAIC as per the Privacy Act 1988.

7. Your Rights Over Your Data

You may request an exported file of the personal data we hold about you or request that we erase any personal data we hold. This does not include data we are legally obliged to keep for administrative or tax purposes.

If you believe any personal information we hold about you is inaccurate, incomplete, or out of date, please contact us and we will take reasonable steps to correct it.

Contact Us: For any privacy-related inquiries, please email hello@kaally.com.au

Address: Suite No 1722/17 Gould Rd, Herston, QLD 4006, Australia

8. Complaints

If you have concerns, please contact us at the email above. You also have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Site analytics

We use Google Analytics and Microsoft Clarity to understand how visitors use our site (for example, which pages are viewed and how people navigate). Clarity may record anonymised interactions such as clicks and scrolling; text you type into forms is masked by default. This information helps us improve the store and is not used to identify you personally. You can read more in Microsoft’s privacy statement.