Last Updated: April 18, 2026

At Kaally, we aim to get your orders to you quickly and safely. All orders are dispatched from our Brisbane facility, QLD. We partner with Australia Post and Courier Services to provide reliable, tracked shipping across Australia and New Zealand.

1. Order Processing Times

Before your order is handed to the courier, please allow for the following processing windows:

  • Standard Orders: Generally dispatched within 2–5 business days.

  • Custom Engraving: Please allow up to 2 weeks for dispatch as these items are made to order.

  • Note: We always strive to beat these estimates and ship your items as soon as possible.

2. Shipping Within Australia

We offer flat-rate tracked shipping on all domestic orders:

Shipping MethodCostEstimated Transit Time
Standard Shipping$10 Flat Rate3 – 8 Business Days
FREE StandardOrders over $1493 – 8 Business Days
Express Shipping$15 Flat Rate1 – 3 Business Days
Discounted Express$5 (Orders over $149)1 – 3 Business Days

3. Shipping to New Zealand

Shipping MethodCostEstimated Transit Time
Standard Shipping$15 Flat Rate7 – 12 Business Days
FREE StandardOrders over $2497 – 12 Business Days
Express Shipping$30 Flat Rate3 – 5 Business Days
Discounted Express$15 (Orders over $249)3 – 5 Business Days